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Safety and quality

Our commitment

High-quality and safe nutrition

The companies in the heristo Group are among the highest-volume manufacturers in the European food industry. In many markets, heristo stands for basic supplies at fair market prices. We do not compromise on our quality standards. On the contrary.

Our goal is to provide high quality and safe food and feed products that exceed our customers' expectations while promoting health and well-being. Our promise is to ensure safety, integrity and quality and to comply with all applicable legal requirements.

The goals of our quality strategy

100 %

PASSED CUSTOMER AND SYSTEM AUDITS

In addition to the IFS standard audits and other system audits, all customer audits must be completed without critical deviations.

> 97 %

CERTIFICATION LEVEL IN ALL IFS PLANTS

Even with the increased requirements in the IFS standard audits, the aim is to complete all regular audits of the IFS standards at a level of over 97%.

0 %

RECALL STRATEGY OF OUR GROUP OF COMPANIES

Optimally managed processes, qualified employees and consistent supplier and raw material management protect our organization from returns and product recalls.

Quality

The heristo quality promise

QUALITY CONTROL

We rely on robust testing measures, strict inspections and integrated monitoring processes: from the procurement of raw materials to the distribution of the end product.

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SUPPLIER MANAGEMENT

We only work with trustworthy suppliers who share our commitment to quality. Our suppliers are subject to strict audits and inspections.

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COMPLIANCE WITH LEGAL REGULATIONS

We respect and comply with all local, national and international laws, regulations and standards relating to the production of animal feed and food.

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PRODUCT INNOVATION AND IMPROVEMENT

We are committed to a culture of innovation and continuous improvement by utilizing the latest scientific knowledge and technological advances.

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EMPLOYEE TRAINING

We believe in equipping our employees with the right skills and knowledge through regular training and development programs.

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CUSTOMER SATISFACTION

We strive to provide the highest level of customer service, taking into account our customers' feedback and suggestions to meet their individual needs and expectations.

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SUSTAINABILITY

We are committed to reducing our environmental footprint and promoting sustainable practices in our production processes. This includes responsible sourcing of ingredients, efficient use of resources and minimizing waste.

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ANIMAL PROTECTION

Animal welfare is at the heart of everything we do. We ensure that all ingredients used in our products are sourced from suppliers who practice ethical and humane treatment of animals.

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heristo.
The quality group.

heristo aktiengesellschaft
Parkstraße 44 – 46
49214 Bad Rothenfelde